Used Volkswagen ID 3 2020-present reliability
Category: Electric car
The Volkswagen ID 3 has an impressive range, punchy performance and a practical interior. Used prices are really competitive, too.
What should I look for in a used Volkswagen ID.3 hatchback?
On the whole, the ID 3 is a solid and sensible family car, usually bought by people who look after their cars well. Check the interior for signs of wear and tear and alloys for any kerb damage.
What are the most common problems with a used Volkswagen ID.3 hatchback?
As of writing, the ID 3 has yet to experience any recalls. On the other hand, owners have been reporting issues with the infotainment systems and active safety systems, such as adaptive cruise control and speed controlling functions. Overall, it appears that the electrical features on the cars are prone to bugs and issues. That said, VW and other brands within the Volkswagen Group are introducing software upgrades to remedy the issues, so these faults are likely to get ironed out.
Is a used Volkswagen ID.3 hatchback reliable?
The ID 3 had a good performance in the 2023 What Car? Reliability Survey, finishing seventh out of 20 electric cars polled. This put it behind MG ZS EV and Kia E-Niro, but ahead of the Kia EV6 and Renault Zoe. Check out the full list here.
As a brand, Volkswagen finished 22nd out of 32 manufacturers, below Kia and Skoda but above Audi and Renault. Check out the full list here.
To give you peace of mind, Volkswagen gives you a three years/60,000 miles warranty. That’s fairly average in the class but doesn’t come close to the generous seven-year offering that Kia gives you.
Used Volkswagen ID 3 reliability: the owners' view
As part of our 2023 Reliability Survey, What Car? readers shared mixed feedback on the reliability and dealer service of the Volkswagen ID 3.
Many owners praised the car for its reliability, noting that it performs well and generally requires minimal maintenance. However, there were recurring complaints about software issues, including malfunctioning infotainment systems and persistent warning lights.
On the issue of dealer service, opinions are divided. Some readers commended the prompt and efficient service provided by Volkswagen dealerships, appreciating the knowledgeable staff and their willingness to resolve issues. Conversely, a number of owners reported dissatisfaction with slow response times and delays in securing service appointments. Additionally, some owners felt that dealerships could improve their communication, particularly concerning the status and cost of repairs.
In summary, while the Volkswagen ID 3 is a reliable car, addressing software issues and improving dealer service could enhance the ownership experience.
