Used Toyota Corolla 2018-present reliability
Category: Family car
The Toyota Corolla is a smart and hugely reliable used buy. It's comfortable, well-equipped and great value.
What should I look for in a used Toyota Corolla hatchback?
The Corolla will have been used in an urban setting so it’s worth checking for bumps and scrapes on the bodywork and look for any damage on the wheels. Make sure all the electrical equipment on board works as it should. It’s also a good motorway tool, so check for stone chips to the bodywork and windscreen.
What are the most common problems with a used Toyota Corolla hatchback?
The emergency calling system (eCall) may not function when required
This can be resolved by inspect the emergency calling system and update DCM software. If the DCM is found to be damaged, it needs to be replaced with updated software. Contact your local Toyota dealer if you believe your car to be involved in this recall.
A bolt of the brake pedal bracket may not have been torqued correctly
Tightening the bolt of the brake pedal bracket to the appropriate torque will solve the problem stated in this recall.
The inside of the high pressure fuel pump may be worn or damaged over time during operation
Your Toyota dealer should inspect and if necessary replace the high-pressure fuel pump – based on engine variant and/or pump manufacturer/pump serial number.
Is a used Toyota Corolla hatchback reliable?
The Corolla came fourth out of 29 cars in the family car class in our latest What Car? Reliability Survey.
Reliability rating 97.1%
While the vast majority of Toyota Corollas were fault-free, 12% of owners told us their cars had been troubled by a trio of issues: problems with their 12-volt battery, bodywork and the sat-nav/infotainment system. These things didn't cause too much upset, though. Just over half of the affected cars were fixed in a day or less and 82% of work was paid for by Toyota. And those who were presented with bills didn't have to pay more than £200 per repair.
Toyota as a brand came second out of 32 manufacturers featured, only beaten by its sibling brand, Lexus. As you can likely tell, this is a confidence-inspiring result.Reliability rating 97.4%
Toyota's presence in second place shows that dependability isn’t the preserve of premium brands. In fact, some of its smallest, most affordable models are the highest achievers. The 2011-2020 Toyota Yaris scored 99.3% and just 3% of its owners said their cars had gone wrong. The current Toyota Yaris isn’t far behind, with a rating of 98.6% and the Yaris Cross small SUV gets 98.0%.
Used Toyota Corolla reliability: the owners' view
Overall, the Toyota Corolla is highly regarded for its reliability, with few reports of any significant mechanical issues. Minor glitches, particularly with the infotainment system and some electronic features, were noted, but these were typically resolved swiftly and under warranty by dealerships.
The dealer service received high praise for responsiveness and professionalism. However, several readers pointed out that repair costs, when out of warranty, could be expensive, although these instances were relatively rare. Positive dealer interactions contributed to customer satisfaction, reinforcing the Corolla's reputation as a dependable vehicle. Indeed the Toyota Corolla remains a solid choice for those seeking a reliable car with an outstanding dealer support network.
