Used Lexus NX 2014-2021 reliability

The NX’s narrow body makes it easier to manoeuvre than most SUVs of this size, but its extremities can still be difficult to place, so take a look at the corners for scuffs and make sure there are no signs of kerbing on the wheels. And, as with any family-sized SUV, it’s worth checking the interior carefully to make sure it hasn’t been used and abused by young family members.

The NX suffers very few issues, with owners generally being a happy bunch. We have but one recall that's worth mentioning...

Parking brake may not activate correctly

This recall, which has affected 9113 vehicles, relates to the possibility that the parking brake might not be set automatically when the brake hold or hill assist system is deactivated by certain conditions (for example, the unfastening of the driver’s seat belt while the system is enabled). This is caused by incorrect programming of the brake control module. By contacting your local Lexus/Toyota dealer, this fault can be fixed at no cost to you (if your vehicle is affected).

Incredibly so. In our most recent reliability survey, the NX finished in first place out of 34 cars in the family SUV category, with an amazing score of 99.8%.

Reliability rating 99.8%

What went wrong? Non-engine electrics 2%

If you want a dependable family SUV, there’s one brand that should be at the top of your shopping list. The hybrid 2014-2021 Lexus NX takes the top two places here, with almost perfect reliability credentials. Just 2% of the previous-generation NXs reported on suffered any hiccups, and all issues were resolved in a day or less by dealerships at no cost to owners.

Owner’s view: “It’s so dependable, I wouldn’t consider another brand.”

Lexus as a brand also performed exceptionally, coming first out of 32 manufacturers featured.