Used Hyundai Ioniq 5 2021-present reliability
Category: Electric SUV
The Ioniq 5 is a comfortable and spacious electric SUV, with a good range and performance to back it up. Used prices are now really competitive.
What should I look for in a used Hyundai IONIQ 5 hatchback?
The majority of Hyundai Ioniq 5 examples that are up for sale will still be within the Hyundai franchised dealer network. They'll have most likely been reconditioned to look like new and shouldn't have any damage.
What are the most common problems with a used Hyundai IONIQ 5 hatchback?
Long-term dependability is yet to reveal itself, but currently there are two recalls to note. The first is for a fault with the electronic parking brake, which might disengage itself unintentionally. A software update can resolve the issue, so contact your local Hyundai dealer if you believe your car is involved in this recall. You won't need to pay for anything involving the recall.
The second relates to the maximum permissible laden mass printed on the VIN label. It might not be correct; your local Hyundai dealer can amend it free of charge.
Is a used Hyundai IONIQ 5 hatchback reliable?
The Ioniq 5 finished sixth out of nine cars in the electric SUV class in the most recent What Car? Reliability Survey. It scored 92.6% and finished above the Audi Q8 e-tron and Jaguar I-Pace but below the Skoda Enyaq and Tesla Model Y. Check out the full list here.
In the brand league table, Hyundai ranked seventh out of 32 manufacturers – a confidence-inspiring result. Check out the full list of manufacturers here.
Used Hyundai Ioniq 5 reliability: the owners' views
As part of our 2023 Reliability Survey, What Car? readers provided insights into the reliability and dealer service of the Hyundai Ioniq 5. This feedback portrays the Ioniq 5 as a reliable vehicle, with very few mechanical issues reported. However, some owners have faced challenges with the software and electronic systems, including infotainment glitches and charging irregularities, which required dealer intervention.
Regarding dealer service, most owners report positive experiences, highlighting the professionalism and responsiveness of service personnel. Quick turnaround times for repairs and thorough explanations of work done were commonly appreciated aspects. Nevertheless, a few readers expressed dissatisfaction with the availability of service appointments and parts, which sometimes led to longer-than-expected wait times.
Overall, the Hyundai Ioniq 5 is considered a dependable car with competent dealer support, though there is room for improvement in managing service demands.
