Used Honda Jazz 2020-present reliability
Category: Small car
The Honda Jazz is very economical and spacious inside, with terrific seating flexibility. Used versions are great value, too.
What should I look for in a used Honda Jazz hatchback?
The Jazz is mostly used as an urban car, so check for bodywork scuffs and kerb damage on the alloy wheels. Check the seats all slide and fold as they should.
Reported problems with this Jazz are, so far, remarkably few. Indeed, the Jazz, through its various generations, has built up a solid reputation as one of the most reliable on the market, and nearly all of Honda’s cars share this accolade in their respective classes.
This latest Jazz received the full five stars when it was tested for safety by Euro NCAP in 2020. It gets lots of safety systems, including lane-keeping assistance, traffic-sign recognition, automatic emergency braking (AEB) and Isofix child-seat mounts on the outer rear seats.
What are the most common problems with a used Honda Jazz hatchback?
As of writing, the Jazz has just one recall to its name. It describes the possibility of the front camera not turning on in the correct way after the vehicle is started. A software update solves the issue, so contact your local Honda dealer to have the work carried out (if you believe your car to be involved in the recall).
Is a used Honda Jazz hatchback reliable?
Honda dealers always get excellent reports, and Honda as a brand is consistently at or near the top of most reliability surveys.
In our previous 2023 What Car? Reliability Survey, the firm finished sixth out of 32 manufacturers, although the Jazz came seventh out of 19 cars in the small car category. The previous-generation Jazz came fifth.
In our latest 2024 survey, the Jazz scored an impressive 97.6%. Honda scored 96.6% overall and finished in fourth place out of 32 brands.
From new, the Jazz comes with a three-year, 90,000-mile warranty.
Used Honda Jazz Reliability: the owners' view
As part of our 2024 Reliability Survey, What Car? readers said that the Honda Jazz is a notably reliable vehicle. Most owners reported very few mechanical problems, underscoring the car's reputation for durability and low maintenance requirements. However, a few readers did mention occasional minor issues, such as electrical niggles related to the car's infotainment system and air conditioning.
In terms of dealer service, the feedback was overwhelmingly positive. Honda dealers were frequently commended for their professionalism and efficiency. Customers appreciated the clear communication and straightforward service process, which often exceeded their expectations. A few isolated incidents of delayed part deliveries were noted, but these did not significantly detract from the overall positive perception of dealer support.
Overall, the Honda Jazz is a highly dependable and well-supported car among What Car? readers.
