New BMW 3 Series

Jeep Avenger

Renault Captur

BMW X3

Kia Sportage

Aston Martin Vantage

BMW 5 Series

the-most-reliable-family-cars-and-the-least

what-car-reliability-survey-most-and-least-reliable-family-cars

The latest What Car? Reliability Survey, conducted in&nbsp;association with&nbsp;<a href="https://www.motoreasy.com/">MotorEasy</a>, is the result of a massive data-crunching exercise. We gathered ownership information from 21,732 motorists, by asking them to tell us about any faults their cars had suffered in the previous 24 months.

For every car that went wrong, we asked how much it cost to repair and how long it was off the road – using these two pieces of information we created reliability ratings for 178 models from 32 brands.

To add more detail for each model and warn potential buyers about common faults, we also noted where the faults occurred, asking owners to choose from one of 14 different component areas.&nbsp;

we count down the top 10 most – and least –&nbsp;reliable&nbsp;family&nbsp;cars aged up to five years old.

Slideshow story: please click the right-hand arrow above to continue, or simply scroll down if you’re reading on your mobile

What Car? Reliability Survey: Most and least reliable family cars

Hatchback

The VW Group famously spends more money on research and development than any rival – and as a result, perhaps it should be no surprise that our testers rate its cars so consistently highly.

The fact that many of those cars use the same underpinnings also helps, because it means that if they get it right once, they have the foundations to keep on getting it right.

However, the Volkswagen brand faces plenty of tough competition, often from within, because the rapidly rising Seat and Skoda brands that are also part of the group have access to the same technology.

VOLKSWAGEN

GOLF SV

Reliability rating 94.0%

The&nbsp;<a href="https://www.whatcar.com/volkswagen/golf-sv/hatchback/used-review/n971">Volkswagen Golf SV</a>&nbsp;MPV rates better than the hatchback version of the previous-generation&nbsp;Golf. Although it suffered more faults, according to owners: 31%&nbsp; went wrong, compared with 23% of diesel models and 26% of petrols, repairs were carried out&nbsp;more swiftly. Fifty percent of faulty SVs were put right in a day or less, compared with 17% of diesels and 29% of petrols. Best of all, Volkswagen&nbsp;covered the cost of all repair bills; something that can't be said of the hatchbacks.

10: Volkswagen Golf SV (2014-2020)

Ford builds some of the most popular cars in the UK, including the Fiesta and Focus hatchbacks.

This success is partly down to longevity and the fact that there’s a Ford dealer around every corner. However, it’s also because Fords tend to offer good value and be among the best cars in their respective classes to drive.

The company’s huge range also helps; it offers everything from the small – but surprisingly practical – Ka+ to the large and lavishly equipped Edge SUV.

Meanwhile, other highlights of the range include the S-Max and Galaxy people carriers, the Mondeo executive car and the Ranger pick-up.

FORD

FOCUS

Reliability rating 94.6%

Petrol-powered&nbsp;<a href="https://www.whatcar.com/ford/focus/hatchback/review/n37">Ford Focus</a>&nbsp;models went wrong far less than their diesel counterparts: petrols had a fault rate of 18%, compared with 29% for diesels. The 12-volt battery, bodywork, electrics and gearbox/clutch were the most common complaints. Although Ford covered the cost of all repairs, 50% of affected models were in the workshop for more than seven days.

9: Ford Focus petrol (2018-present)

One of the greatest success stories in the car world of recent decades is Skoda’s rise to become a hugely credible mainstream maker of good-value, good-sense cars.

Central to that success has been its place within the VW Group, alongside the Volkswagen brand itself, plus the likes of Seat and Audi. That has given it access to exactly the same underpinnings for its cars as the other brands, and it has complemented this by adding its own developments, from the way the cars drive and ride through to the features they have and the pricing.

The result is a range that extends from a city car to a large executive saloon, with family and large seven-seat SUVs too. There’s a wide variety of petrol and diesel engines, all of which are competitive for the class.

As a result, Skoda has a range of cars that is almost entirely class-leading or among the class leaders, and it has enjoyed long-time success at the What Car? Awards as a result.

SKODA

OCTAVIA

Reliability rating 94.8%

It's a similar story of two extremes when it comes to faults with the&nbsp;<a href="https://www.whatcar.com/skoda/octavia/hatchback/used-review/n851">2013-2020 Skoda Octavia</a>. While Skoda covered the cost of 90% of repairs, that left 10% of owners with bills in excess of £1500 each. And, although most cars were fixed in less than seven days,&nbsp;one in five was stuck in the workshop for more than a week. Overall 14% of the cars reported on had a problem, with the air-con, engine and sat-nav/infotainment system the main gripes.

8: Skoda Octavia (2013-2020)

Today, the resurgent Seat brand is selling better cars than at any time in its history.

In large part, that’s because it is one of the brands owned by the VW Group. Underneath, all of the cars it sells are strongly related to similar models sold by Volkswagen itself, or the likes of Skoda and even Audi. If you are buying a Leon, for example, the hardware will be similar to that of the Golf, Octavia and A3.

But while Seat makes the most of this tie-up to offer everything from city, small and family cars, including estates, through to a full range of SUVs, it also adds in its own slice of character, both with its distinctive styling approach and because its engineers generally tune the cars to deliver sportier handling.

While all of its cars are decent, it is the SUVs that stand out. The Arona and Ateca are among the class leaders and have enjoyed triumphs at the What Car? Awards.

SEAT

LEON

Reliability rating 95.9%

The&nbsp;<a href="https://www.whatcar.com/seat/leon/hatchback/used-review/n805">2013-2020 Seat Leon</a>&nbsp;is proving far less prone to faults than the latest Leon. A reasonable 15% of previous-generation model owners said their cars had gone wrong, compared with 49% of current versions. Air-con and sat-nav/infotainment system issues were the biggest headaches, followed by concerns about the bodywork, electrics and suspension. While 86% of cars were fixed for free, owners of the remaining vehicles had to find up to £750 to get their cars rectified. And, although most cars could still be driven, 28% were out of action for more than a week.

7: Seat Leon (2013-2020)

Hyundai has transformed itself from a maker of oddball hatchbacks that sold in small numbers in the UK, to a major rival to the likes of Ford, Vauxhall and Volkswagen.

The Korean firm’s Ioniq Hybrid is particularly impressive, having beaten the trend-setting Toyota Prius when we tested the cars back to back.

Meanwhile, at the extremes of the Hyundai range you find the tiny i10 city car – a four-time What Car? award winner – and the stylish yet family-friendly Santa Fe SUV.

As a bonus, all of these cars come with the reassurance of a five-year, unlimited-mileage warranty, whereas most of Hyundai’s rivals offer only three years and 60,000 miles of cover.

HYUNDAI

Reliability rating 96.2%

The&nbsp;<a href="https://www.whatcar.com/hyundai/i30/hatchback/review/n36">Hyundai i30</a>&nbsp;is generally a robust car, and when things do&nbsp;go wrong they are dealt with efficiently by Hyundai. i30 owners told us that 17% of their cars had a glitch, with the battery, engine, electrics&nbsp;and suspension the most common faults. All cars could still be driven and half of them were repaired within a day. Even better, all remedial work was covered by Hyundai.

6: Hyundai i30 (2017-present)

Munich-based BMW is most famous for its sports saloons, in particular the 3 Series and 5 Series. However, it actually builds almost every type of car imaginable: everything from two-seat convertibles to seven-seat MPVs.

The cheapest model in the BMW range is the 1 Series hatchback, which is a rival to the Audi A3, Mercedes-Benz A-Class and Volkswagen Golf. Meanwhile, at the other extreme is the M8&nbsp;grand tourer, which costs more than £120,000.

BMW was also quick to capitalise on the rise of the SUV and now has ten in its range: the X1, X2, X3, X4, X5, X6, X7 and XM, plus the electric iX3 and iX.

All of this makes it one of the big three German prestige brands, along with Audi and Mercedes-Benz.

1 SERIES

Reliability rating 97.0%

The latest&nbsp;<a href="https://www.whatcar.com/bmw/1-series/hatchback/review/n26">BMW 1 Series&nbsp;</a>can't beat the flawless dependability record of its predecessor, but a fault rate of 15% is pretty good. The only frequently cited problems&nbsp;related to&nbsp;a range of non-engine electrical systems. Although all issues were fixed for free, only 40% of cars were put right in a day or less, and 40% spent more than a week in the workshop.

5: BMW 1 Series (2019-present)

Toyota is a company undergoing a quiet revolution, as it works hard to replace its sensible but somewhat bland reputation with one for being a bit more daring, in areas such as the styling of its cars and its enthusiastic leadership of cutting-edge technology, such as hybrid systems.

That process seems to be working for buyers, with the hugely popular and striking-looking C-HR SUV in particular attracting a great deal of interest. The latest version of the hybrid Prius is also rated highly by What Car?; it’s the first Prius to go on sale that our testers have felt can truly compete all round with existing petrol or diesel rivals.

However, it’s worth noting that this period of transition is also a work in progress, and that many of the firm’s cars are still rated as being no more than average among class rivals by our testers.

TOYOTA

COROLLA

Reliability rating 97.1%

While the vast majority of&nbsp;<a href="https://www.whatcar.com/toyota/corolla/hatchback/review/n18901">Toyota Corollas</a>&nbsp;were fault-free, 12% of owners told us their cars had been troubled by a&nbsp;trio of issues: problems with their 12-volt battery, bodywork and the sat-nav/infotainment system.&nbsp;&nbsp;These things didn't cause too much upset, though. Just over half of the affected cars were fixed in a day or less and 82% of work was paid for by Toyota. And those who were presented with bills didn't have to pay more than £200 per repair.

4: Toyota Corolla (2018-present)

Estate

Talk about taking an idea and running with it. The big-selling Mini hatchback is still at the core of the firm’s range, but its cute styling and relatively compact dimensions have been spun off into an estate (the Clubman) and an SUV (the Countryman), as well as a convertible.

Despite its small size, the Mini is a firmly premium product, and the three-door hatchback counts the Audi A1 and Volkswagen Polo among its key rivals.

The fact that Mini is owned by BMW brings some big advantages –&nbsp;not least the fact that its infotainment system is based on BMW’s industry-leading iDrive.

MINI

CLUBMAN

Reliability rating 97.9%

The&nbsp;<a href="https://www.whatcar.com/mini/clubman/estate/review/n155">Mini Clubman</a>&nbsp;is one of the more expensive family cars to buy, but its impressive durability means it should be affordable to live with. Only bodywork issues were reported, affecting 11% of cars. All could still be driven and two-thirds were repaired in a day or less. Two-thirds were fixed for free, while the rest cost £100 or less.

3: Mini Clubman (2015-2024)

IONIQ

Reliability rating&nbsp;99.2%

A mere 3% of examples of the&nbsp;<a href="https://www.whatcar.com/hyundai/ioniq/saloon/used-review/n891">2017-2022 Hyundai Ioniq</a>&nbsp;reported on for our survey had any problems. Bodywork and the sat-nav/infotainment system were the only areas of concern, with all issues dealt with swiftly at no cost to owners. All cars remained driveable, and remedial work took a day or less, with Hyundai and its dealers covering the cost of all work required to sort things out.

2: Hyundai Ioniq Hybrid (2017-2022)

Reliability rating 100%

What went wrong?&nbsp;Nothing&nbsp;

The&nbsp;<a href="https://www.whatcar.com/bmw/1-series/hatchback/used-review/n798">2011-2019 BMW&nbsp;1 Series</a>&nbsp;is proving remarkably dependable. None of the owners who completed our survey reported their cars as having suffered any faults at all over the previous 24 months.

Owner’s view:&nbsp;“The build quality is great and it’s been faultlessly reliable.”

1: BMW 1 Series (2011-2019)

Buyers seeking value for money should have Kia towards the top of their shopping list.

Although once a niche brand in the UK, today Kia outsells many more established brands, helped by its market-leading seven-year warranty and a strong reputation for reliability; in fact, Kia regularly finishes towards the top of our reliability surveys.

There are plenty of models to choose from, too, ranging from the small Picanto city car to the Ceed family hatchback and the Sorento large SUV. The Picanto was the first Kia to win its class at the What Car? Car of the Year awards.

XCEED

Reliability rating 89.5%

A mixture of issues afflicted&nbsp;<a href="https://www.whatcar.com/kia/xceed/hatchback/review/n20081">Kia XCeed</a>s, including problems with the suspension, interior trim, the engine, engine electrics, bodywork and battery. Luckily, 91% of cars were repaired for free and repair times were fairly quick. Nearly half of cars were repaired within a day, and only 20% of cars were deemed undriveable.

And the least reliable family cars – 10: Kia XCeed (2019-present)

Mercedes’ line-up is vast – ranging from the A-Class family hatchback through to staple saloons such as the C-Class and E-Class, and onwards towards multiple SUVs, luxury saloons and even sports cars. Coupés and convertibles are thrown into the mix as well.

As one of the ‘big three’ German brands, Mercedes most often finds itself competing with Audi and BMW but more recently has found itself fending off Jaguar and Volvo, too.

Mercedes models are known for comfort. One example of this is the E-Class, because while the Audi A6 has a plusher interior and the BMW 5 Series handles better, the E-Class is probably the most comfortable for a long motorway journey.

MERCEDES-BENZ

A CLASS

Reliability rating 87.5%

Hybrid examples of the Mercedes A-Class are a better bet than the petrol or diesel versions.&nbsp; According to owners, 30% of hybrid models suffered a fault; of these, 9% rendered the affected cars undriveable and took longer than a week to repair. A majority (82%) of owners did get their cars fixed under warranty, although some faced repair bills of more than £1500.

9: Mercedes A-Class hybrid (2018-present)

SCALA

Reliability rating 87.4%

Almost half (47%) of&nbsp;<a href="https://www.whatcar.com/skoda/scala/hatchback/review/n19190">Skoda Scala</a>s we were told about went wrong. Interior trim and sat-nav/infotainment systems were the main problem areas, followed by bodywork, brakes and non-engine electrics. Almost 30% were out of action for more than a week, and Skoda paid for 88% of repairs, while the remaining owners faced bills ranging from £51-£300.

8: Skoda Scala (2019-present)

Vauxhall has an incredibly diverse range of cars on sale, a few of which stand out above the class average. Add in the fact that it still offers some of the largest Target Price discounts in the market (something it is trying, without huge success, to cut back on), and there are very good reasons to consider buying one of its better models.

However, you need to choose carefully, because it is also a brand in transition. It has a newish parent company – the same one that owns Citroën, DS and Peugeot. And while Vauxhall’s newer models tend to be competitive, some of the others feel dated; a quick check of our star ratings will reveal which is which.

Still, given the recent success of sister brands Citroën and especially Peugeot, each new launch should make its range more appealing to buyers.

VAUXHALL

ASTRA

Reliability rating 83.5%

A total of 32% of&nbsp;<a href="https://www.whatcar.com/vauxhall/astra/hatchback/review/n17347">Vauxhall Astra</a>s we were told about went wrong, mainly with exhaust, brakes and non-engine electrical faults. Vauxhall paid for 88% of repairs, and for those who had to pay, no one faced bills exceeding £300. Only 39% of cars were put right within a day, though, and 7% were out of action for more than a week.

7: Vauxhall Astra (2015-2022)

Reliability rating 82%&nbsp;

Petrol A-Class’ proved to be more reliable than their diesel counterparts, albeit not by a lot.&nbsp;Slow and sometimes costly repairs were the main bugbears for the 31% of cars that went wrong. And most complaints were surrounding the interior trim and non-engine electrics.

6: Mercedes A-Class petrol (2018-present)

Reliability rating 79.1%

Nearly half (48%) of the&nbsp;<a href="https://www.whatcar.com/seat/leon/hatchback/review/n89">Seat Leon</a>s we were told about had experienced a fault. The sat-nav/infotainment, non-engine electrics and bodywork were the most common areas of complaint. Nearly 60% of cars were still driveable, but took longer than a week to repair. Seat covered the cost of all repairs.&nbsp;

5: Seat Leon (2020-present)

Reliability rating 79%&nbsp;

Diesel versions of Mercedes’ smallest car, the&nbsp;<a href="https://www.whatcar.com/mercedes-benz/a-class/hatchback/review/n88">A-Class</a>, gave trouble for 40% of owners, with the most common fault areas being issues with the non-engine electrics (22%), air con (11%) and engine (6%). The good news is that Mercedes covered the cost of 82% of repairs. The not-so-good news is that the remaining 18% of A-Class owners were faced with bills ranging from £301-£1500 and 36% of the cars were off the road for more than a week.

4: Mercedes A-Class diesel (2018-present)

Reliability rating 77.6%

The latest&nbsp;<a href="https://www.whatcar.com/skoda/octavia/hatchback/review/n39">Skoda Octavia</a>&nbsp;is troubled by a broad spectrum of problems, with 49% of owners citing issues with the air-con, bodywork, engine and non-engine electrics, interior trim or sat-nav/infotainment. Most cars could still be driven, and all faults were fixed for free, but 37% took more than a week to sort out.

3: Skoda Octavia (2020-present)

GOLF

Reliability rating 76.3%

Forty-eight percent of examples of the&nbsp;<a href="https://www.whatcar.com/volkswagen/golf/hatchback/review/n17371">VW Golf</a>&nbsp;reported on&nbsp;had a glitch, nearly two-thirds concerning the infotainment or other electrical systems. Repairs were slow, taking more than a week in 40% of instances. VW covered the cost of 89% of repairs, leaving a very small percentage of owners having to pay up to £1500 to get things put right.

2: Volkswagen Golf (2020-present)

Audi is a brand that sets the standard for interior quality, and this, combined with its vast and ever-growing model line-up, has helped it become one of the ‘big three’ German prestige car makers, along with BMW and Mercedes-Benz.

The A3 hatchback, A4 executive saloon and Q7 SUV are all common - yet upmarket - sights on UK roads.

At least some of Audi's success over the past 30 years can be attributed to the growth in sales of vehicles with four-wheel drive; the company arguably led the way in bringing 4x4 technology into the mainstream, with its Quattro coupé in the early 1980s.

Today, most Audis are available with at least the option of four-wheel drive, while the list of SUVs from the brand includes the Q2, Q3, Q5 and Q7.

AUDI

Reliability rating&nbsp;71.8%

What went wrong?&nbsp;Sat-nav/ infotainment 44%, non-engine electrics 22%, bodywork and interior trim 11%, engine electrics 7%, gearbox/clutch 7%, battery 4%

A whopping 59% of&nbsp;<a href="https://www.whatcar.com/audi/a3/hatchback/review/n77">Audi A3</a>&nbsp;owners’ cars went wrong in the two years covered by the 2023 survey, with the majority of faults concerning the infotainment and other electrical systems. The good news is that 97% of issues were resolved for free, and the few that weren’t cost owners less than £300. Remedial work was slow&nbsp;though, and 70% of the faulty cars were in the workshop for more than seven days.

Owner's comment:&nbsp;"I’ve had persistent infotainment issues almost from day one. My car is about to go back for the third time."

1: Audi A3 Sportback (2020-present)

<h2>Reliability of&nbsp;family cars aged up to five years old</h2>

<table>
	<tbody>
		<tr>
			<td>Rank</td>
			<td>Make and model</td>
			<td>Score</td>
		</tr>
		<tr>
			<td>1</td>
			<td><a href="https://www.whatcar.com/bmw/1-series/hatchback/used-review/n798">2011-2019 BMW 1 Series</a></td>
			<td>100%</td>
		</tr>
		<tr>
			<td>2</td>
			<td><a href="https://www.whatcar.com/hyundai/ioniq/saloon/used-review/n891">2017-2022 Hyundai Ioniq</a>&nbsp;petrol/PHEV</td>
			<td>99.2%</td>
		</tr>
		<tr>
			<td>3</td>
			<td><a href="https://www.whatcar.com/mini/clubman/estate/review/n155">Mini Clubman</a>&nbsp;(2015-2024)</td>
			<td>97.9%</td>
		</tr>
		<tr>
			<td>4</td>
			<td><a href="https://www.whatcar.com/toyota/corolla/hatchback/review/n18901">Toyota Corolla</a>&nbsp;(2018-present)</td>
			<td>97.1%</td>
		</tr>
		<tr>
			<td>5</td>
			<td><a href="https://www.whatcar.com/bmw/1-series/hatchback/review/n26">BMW 1 Series</a>&nbsp;(2019-present)</td>
			<td>97.0%</td>
		</tr>
		<tr>
			<td>6</td>
			<td><a href="https://www.whatcar.com/hyundai/i30/hatchback/review/n36">Hyundai i30</a>&nbsp;(2017-present)</td>
			<td>96.2%</td>
		</tr>
		<tr>
			<td>7</td>
			<td><a href="https://www.whatcar.com/seat/leon/hatchback/used-review/n805">2013-2020 Seat Leon</a></td>
			<td>95.9%</td>
		</tr>
		<tr>
			<td>8</td>
			<td><a href="https://www.whatcar.com/skoda/octavia/hatchback/used-review/n851">2013-2020 Skoda Octavia</a></td>
			<td>94.8%</td>
		</tr>
		<tr>
			<td>9</td>
			<td><a href="https://www.whatcar.com/ford/focus/hatchback/review/n37">Ford Focus</a>&nbsp;petrol (2018-present)</td>
			<td>94.6%</td>
		</tr>
		<tr>
			<td>10</td>
			<td><a href="https://www.whatcar.com/volkswagen/golf-sv/hatchback/used-review/n971">2014-2020 Volkswagen Golf SV</a></td>
			<td>94.0%</td>
		</tr>
		<tr>
			<td>11</td>
			<td><a href="https://www.whatcar.com/ford/focus/hatchback/review/n37">Ford Focus</a>&nbsp;diesel (2018-present)</td>
			<td>93.0%</td>
		</tr>
		<tr>
			<td>12</td>
			<td><a href="https://www.whatcar.com/bmw/2-series/hatchback/review/n78">BMW 2 Series Active Tourer</a>&nbsp;(2014-present)</td>
			<td>92.6%</td>
		</tr>
		<tr>
			<td>13</td>
			<td><a href="https://www.whatcar.com/kia/ceed/hatchback/review/n17863">Kia Ceed</a>&nbsp;(2018-present)</td>
			<td>92.5%</td>
		</tr>
		<tr>
			<td>14</td>
			<td><a href="https://www.whatcar.com/volkswagen/golf/hatchback/used-review/n776">2013-2020 Volkswagen Golf diesel</a></td>
			<td>92.5%</td>
		</tr>
		<tr>
			<td>15</td>
			<td><a href="https://www.whatcar.com/audi/a3/hatchback/used-review/n17405">2013-2020 Audi A3 Sportback</a></td>
			<td>91.4%</td>
		</tr>
		<tr>
			<td>16</td>
			<td><a href="https://www.whatcar.com/honda/civic/hatchback/used-review/n898">2017-2022 Honda Civic</a></td>
			<td>90.5%</td>
		</tr>
		<tr>
			<td>17</td>
			<td><a href="https://www.whatcar.com/subaru/outback/estate/used-review/n800">2014-2021 Subaru Outback</a></td>
			<td>90.4%</td>
		</tr>
		<tr>
			<td>18</td>
			<td><a href="https://www.whatcar.com/volkswagen/golf/hatchback/used-review/n776">2013-2020 Volkswagen Golf</a>&nbsp;petrol</td>
			<td>90.4%</td>
		</tr>
		<tr>
			<td>19</td>
			<td><a href="https://www.whatcar.com/mazda/3/hatchback/review/n35">Mazda 3</a>&nbsp;(2019-present)</td>
			<td>89.9%</td>
		</tr>
		<tr>
			<td>20</td>
			<td><a href="https://www.whatcar.com/kia/xceed/hatchback/review/n20081">Kia XCeed</a>&nbsp;(2019-present)</td>
			<td>89.5%</td>
		</tr>
		<tr>
			<td>21</td>
			<td><a href="https://www.whatcar.com/mercedes-benz/a-class/hatchback/review/n88">Mercedes A-Class</a>&nbsp;hybrid (2018-present)</td>
			<td>87.5%</td>
		</tr>
		<tr>
			<td>22</td>
			<td><a href="https://www.whatcar.com/skoda/scala/hatchback/review/n19190">Skoda Scala</a>&nbsp;(2019-present)</td>
			<td>87.4%</td>
		</tr>
		<tr>
			<td>23</td>
			<td><a href="https://www.whatcar.com/vauxhall/astra/hatchback/used-review/n17406">2015-2022&nbsp;Vauxhall Astra</a></td>
			<td>83.5%</td>
		</tr>
		<tr>
			<td>24</td>
			<td><a href="https://www.whatcar.com/mercedes-benz/a-class/hatchback/review/n88">Mercedes A-Class</a>&nbsp;petrol (2018-present)</td>
			<td>82.0%</td>
		</tr>
		<tr>
			<td>25</td>
			<td><a href="https://www.whatcar.com/seat/leon/hatchback/review/n89">Seat Leon</a>&nbsp;(2020-present)</td>
			<td>79.1%</td>
		</tr>
		<tr>
			<td>26</td>
			<td><a href="https://www.whatcar.com/mercedes-benz/a-class/hatchback/review/n88">Mercedes A-Class</a>&nbsp;diesel (2018-present)</td>
			<td>79.0%</td>
		</tr>
		<tr>
			<td>27</td>
			<td><a href="https://www.whatcar.com/skoda/octavia/hatchback/review/n39">Skoda Octavia</a>&nbsp;(2020-present)</td>
			<td>77.6%</td>
		</tr>
		<tr>
			<td>28</td>
			<td><a href="https://www.whatcar.com/volkswagen/golf/hatchback/review/n17371">Volkswagen Golf</a>&nbsp;(2020-present)</td>
			<td>76.3%</td>
		</tr>
		<tr>
			<td>29</td>
			<td><a href="https://www.whatcar.com/audi/a3/hatchback/review/n77">Audi A3 Sportback</a>&nbsp;(2020-present)</td>
			<td>71.8%</td>
		</tr>
	</tbody>
</table>

For all the latest reviews, advice and new car deals, sign up to the What Car? newsletter&nbsp;<a href="https://pages.haymarket.com/whatcar/wcar-form.html">here</a>

The full list...

The most reliable family cars - and the least

In our annual Reliability Survey, we ask readers to rate the dependability of cars aged up to five years old. Here we list the most and least reliable family cars in the UK

NEW REVIEWS:

The most reliable family cars - and the least

In our annual Reliability Survey, we ask readers to rate the dependability of cars aged up to five years old. Here we list the most and least reliable family cars in the UK...

What Car? Reliability Survey: Most and least reliable 7-seaters

Best upholstery cleaners 2024 - the products to bring sparkle to your seats

Best used family SUVs for less than £15,000

What are all-season tyres - and are they worth buying?

New issue of What Car? magazine on sale now

Hyundai Ioniq 9 revealed: new electric seven-seat SUV gets 385-mile range

Also consider

Quick search

Tools & services

Legal bits

Information