Toyota introduces free 10-year warranty
Owners of Toyota and Lexus cars aged up to 10 years old will get 12 months and 10,000 miles of warranty cover whenever they have their car serviced by a main dealer...
From 1 June 2021, anyone owning a Toyota or Lexus vehicle that’s up to 10 years old and has covered less than 100,000 miles will automatically get a year’s warranty cover for the car when they get it serviced by a franchised dealer.
The new Relax warranty scheme doesn’t cost car owners anything, and it’s applicable to all vehicles, regardless of whether they have been bought from a Toyota dealer, independent garage or a private buyer. It’s also not dependent on the car having a full Toyota service history; as long as it’s had a full or interim service by a Toyota dealer, it will gain the warranty cover.
Owners of all types of cars, including electric cars, hybrids, plug-in hybrids and Toyota’s Mirai hydrogen fuel cell car (below), can obtain the warranty cover. And on vehicles with two-year service intervals, the cover will be for 24 months/20,000 miles.
Ewan Shepherd, director of Lexus in the UK, commented: “The foundation for this exceptional level of protection is the essential quality, durability and reliability of our vehicles and our commitment to delivering customer-first service.
“As well as rewarding existing Toyota and Lexus owners, our Relax programme will strengthen the appeal of our vehicles to new customers, equally whether they are considering a new car or a used model.”
According to Toyota, the Relax warranty covers the same parts and labour as the three-year manufacturer’s warranty provided on new Toyota and Lexus vehicles and the one-year manufacturer warranty that’s standard with approved used vehicles.
Like other car maker warranties, it doesn’t include wear-and-tear items and maintenance parts, and the vehicle will need to undergo a ‘health check’ as part of the service, which will flag up any existing defects; these will be excluded from the warranty.
For owners of cars bought before 1 June 2021 that have a five-year warranty, this will stay in place and will only revert to the Relax scheme at the end of the original warranty. However, cars sold after 1 June will have a three-year warranty and then be eligible for Relax cover when this expires.
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